Time Warner Cable in the Rochester area
Customer Service
(585) 756-5000 or (800) 756-7956
Collection-Payments
(585) 756-1700 or (888) 447-1710
T.D.D./T.T.Y (585) 756-1685
Theft Hotline (585) 756-TIPS (8477)

Webster Cable Store
980 Ridge Rd.
Webster, NY 14580
Hours: Monday - Friday 9:30am-7pm Saturday 9am-4pm

The Piano Works Mall Cable Store
349 West Commercial St
East Rochester, NY 14445
Hours: Monday - Friday 9am-6pm

Mount Hope Cable Store
71 Mt. Hope Avenue
Rochester, NY 14620
Hours: Mon - Fri 8AM - 6PM; Sat. 8AM - 4PM

Brockport Cable Store
4776 Lake Rd. South
Brockport, NY 14420
Hours: Mon. - Fri. 9AM - 6PM; Sat. 9AM - 4PM

Batavia Cable Store
29 Cedar St
Batavia, NY 14020
Hours: Mon. - Fri. 8AM - 5PM

Finger Lakes Cable Store
3518 Sutton Rd
Geneva, NY 14456
Hours: Mon. - Fri. 8AM - 5PM